Wine Australia holiday office closure 2017

24 Nov 2017
tagged with export , closures , holiday , office hours
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During this year’s festive period, the Wine Australia offices will be closed and the Export Assistance Team and our auditors will be unavailable to assist with queries.

Our Adelaide office will be closed on the following:

Friday 15 December 2017

CLOSED from 12pm ACDT

Monday 25 December 2017

CLOSED

Tuesday 26 December 2017

CLOSED

Wednesday 27 December 2017

CLOSED

Thursday 28 December 2017

CLOSED

Friday 29 December 2017

CLOSED

Monday 1 January 2018

CLOSED

We will reopen for business on Tuesday 2 January 2018 at 8.30am ACDT.

December is one of the busiest months for Australian wine exports and additional export assistance staff will be on hand to keep turnaround times to a minimum. However, to ensure that your applications are processed before the closure period, we ask that you lodge by the following cut-off dates: 

Lodgement type

Cut-off date 

Manual shipping, product registration and import certificate applications, associated exporter requests

Tuesday 19 December 2017 by 5pm ACDT

Organic Produce Certificates or VI1 Certificate of Analysis submissions (include OPC or VI1 in subject line respectively)

Tuesday 19 December 2017 by 5pm ACDT

Online Import Certificate System applications

Thursday 21 December 2017 by 5pm ACDT

Online users: shipping, product registration

This will not be affected

Online users will be able to use the Wine Export Approval system as usual during the closure period. However, technical support will be limited.

Wine Australia wishes you and your families a safe and happy festive season and we look forward to working with you in the New Year. 


This content is restricted to wine exporters and levy-payers. Some reports are available for purchase to non-levy payers/exporters.

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This content is restricted to wine exporters and levy-payers. Some reports are available for purchase to non-levy payers/exporters.