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05 Dec 2019
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During this year’s holiday period, Wine Australia’s offices will be closed and the Export Assistance Team and our auditors will be unavailable to assist with queries.

Our Adelaide office will be closed on the following:

Friday 20 December 2019

CLOSED from 12pm ACDT

Monday 23 December 2019

8:30 am – 5:00 pm

Tuesday 24 December 2019

8:30 am – 4:00 pm

Wednesday 25 December 2019

CLOSED

Thursday 26 December 2019

CLOSED

Friday 27 December 2019

CLOSED

Monday 30 December 2019

CLOSED

Tuesday 31 December 2019

CLOSED

Wednesday 1 January 2020

CLOSED

Thursday 2 January 2020

CLOSED

Friday 3 January 2020

CLOSED

We will reopen for business on Monday 6 January 2020 at 8.30am ACDT.

December is one of the busiest months for Australian wine exports. To ensure that your applications are processed before the closure period, we ask that you lodge by the following cut-off dates: 

Lodgement type

Cut-off date 

Manual shipping, product registration and import certificate applications, associated exporter requests

Thursday 19 December 2019 by 5pm ACDT

Organic Produce Certificates or VI1 Certificate of Analysis submissions (include OPC or VI1 in subject line respectively)

Thursday 19 December 2019 by 5pm ACDT

Online Import Certificate System applications

Monday 23 December 2019 by 5pm

Online users: shipping, product registration

This will not be affected by the office closure

Online users will be able to use the Wine Export Approval system as usual during the closure period. However, technical support will be limited.

Wine Australia wishes you and your families a safe and happy festive season and we look forward to working with you in the New Year. 


This content is restricted to wine exporters and levy-payers. Some reports are available for purchase to non-levy payers/exporters.

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This content is restricted to wine exporters and levy-payers. Some reports are available for purchase to non-levy payers/exporters.